Privacy Statement

Right to Information as per Art. 12 EU GDPR

The protection of your personal data is especially important to us. Therefore, we only process data in compliance to the legal regulations (GDPR, Austrian Telecommunication Law – TKG 2003). This data protection information sheet provides you with more information on the most important aspects of data processing related to our website.

Contacting us

If you contact us via our contact form on our website or via email, your provided data is saved for the processing of your request and likely future questions for as long as it is necessary to ensure the successful bilateral communication and discussion between you and eee Austria – in general, we save your data for at least 6 months. Without your express consent, none of this data is passed on to third parties.

The provided data is used to contact you and for any possible pre-contractual discussions. The data is not processed further in any other way.

If you have expressly agreed to receiving our newsletter in the contact form, your contact data is saved for this purpose until you revoke your consent.

Supplier and customer data

Due to reasons of contract fulfilment and / or legal requirements, data of customers and suppliers is saved for a period of 10 years in our systems. This concerns mostly company data, contact persons and their contact information. If necessary, the received data is shared with banks, the tax authority, legal inspection agencies and in, special cases, with collection agencies and courts. The disclosure of data concerns mostly company data (legal persons), but can in some cases also concern natural persons.

Data retention

Please note that the IP data of the connection owner as well as name, address and contact data of the buyer are saved with Cookies to create an easier shopping experience and make the later contract processing with the web shop operator more comfortable.

The data provided by you is necessary for the contract fulfilment and / or the fulfilment of pre-contractual measures. Without this data, no contract is possible. No data is passed on to third parties except for the passing on of purchase information for the processing of payments with the bank, credit institute, PayPal (Europe) S.à r.l. et Cie, S.C.A and to transport and shipping companies for the delivery of the products as well as to our tax consultant according to the tax law.

After a purchasing process has been cancelled, the entered data is saved for 6 months and deleted afterwards (if no purchase has taken place). In case of a contractual agreement, all data resulting from this is saved until the end of the storage period as defined by the tax authorities (7 years).

The data on name, address, purchased products and purchase date is also saved until the end of the product liability (10 years). Data processing is based on the legal regulations defined in § 96 Par. 3 TKG and Art. 6 Par. 1 lit a (consent) and / or lit b (necessary for contract fulfilment) of the GDPR.


Our website is using so-called Cookies. Cookies are small text files that are saved on your end device with the help of the browser. They cause no harm.

We use Cookies to create a user-friendly experience. Some Cookies are saved on your end device until you manually delete them. This enables us to recognize you during your next visit!

If this goes against your wishes, you can configure your browser to inform you about Cookies and only allow them in individual cases.

However, if Cookies are deactivated not all functions of the website are available.

Change Cookie Preferences

Web analytics

When you visit our website, your surfing behavior can be statistically evaluated, if you have activated this option on our cookie banner. This happens primarily with cookies and with so-called analysis programs. Your surfing behavior is analyzed anonymously; the surfing behavior cannot be traced back to you. You can object to this analysis, the storage and use of your data at any time by deactivating the options in our cookie settings.

This website uses the open source web analysis service Matomo. Matomo uses so-called “cookies”. These are text files that are stored on your computer and that enable an analysis of your use of the website. For this purpose, the information generated by the cookie about the use of this website is not stored on a third-party server, but on our own server. The storage of Matomo cookies and the use of this analysis tool are based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize both its website and its advertising.

The information generated by cookies about the use of this website is not passed on to third parties. They are only evaluated within the corporate group. You can prevent the storage of cookies by setting your browser software accordingly. If you do not agree to the storage and use of your data, you can deactivate the storage and use in the cookie settings. In this case, an opt-out cookie is stored in your browser, which prevents Matomo from storing usage data. If you delete your cookies, the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated when you visit our website again. Matomo cookies remain on your device until you delete them.

Matomo is set on the server side so that the “Do Not Track” settings of the browser are observed. The last 2 bytes of the IP address are also deleted. The visitor logs are automatically deleted after 14 days, archived reports are cleaned up and deleted after 6 months.

Your rights

On principle, you have all rights regarding information, correction, deletion, restriction, data transfer, revocation and objection. If you think that the processing of your data goes against the data protection law or that your rights in terms of data protection have been violated in any other way, please contact your regulatory body. In Austria, this task is taken on by the Data Protection Authority (Datenschutzbehoerde).

You can reach us under the following address:

eee Austria international projects GmbH
Kaertner Strasse 337
8054 Graz, Austria

Tel: +43 316 922288
FN: 194056b
ATU: 49975601